Productivity tells you what a team produces. Health tells you whether they can keep producing. These are not the same thing — and only one of them predicts burnout before it happens. When I built my first team of technical communicators, I set myself a goal that wasn't in any management handbook I'd read: I wanted to know if my team was okay. Not performing — okay. The problem was that most team health metrics I found were really productivity metrics in disguise. Some quantit